You can return your item to Tersano within 14 days of receipt for a full refund or an exchange for another item if you are not completely satisfied.  Please contact us at and we will provide a return authorization for your product.

This is an incredible product and we are happy to stand behind it.

Some of our products and purchases are exempt from being returned or may have special return conditions

  • Gift Cards
  • Items purchased over 14 days
  • Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
  • If the item was marked as a gift when purchased and shipped directly to you, then it is not eligible for return.
  • If the item was given to you as a gift then it is not eligible for return.