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Get in Touch
Complete the form below to get in touch with a tersano expert. Send us your product inquiries, order requests, and more.
Frequently Asked Questions
Learn more about our products, services, and mission. Explore our frequently asked questions library below.
Ready to Connect?
Please reach to the following email for more information:
Inquiries & Support: wecare@tersano.com
Orders: orders@tersano.com
Tech Support: service@tersano.com
By Phone
Speak directly with a member of our team by calling:
Customer Care: 1-800-727-8835
Worldwide: 1-800-808-1723
Head Office Information
Tersano Inc. is headquartered at 3440 North Talbot Road in the industrial hub of Oldcastle, Ontario.
Monday
7:00 AM - 3:30 PM
Tuesday
7:00 AM - 3:30 PM
Wednesday
7:00 AM - 3:30 PM
Thursday
7:00 AM - 3:30 PM
Friday
7:00 AM - 3:30 PM
Saturday
Closed
Sunday
Closed
Upcoming Holiday Hours: Please note, our head office will be closed on August 3rd, 2026.